Alexa is a coach and design thinking specialist passionate about improving people’s experiences--not just of technology or services, but of their careers, their relationships, and other aspects of their lives.

For more than a decade, Alexa was a design thinking and user experience research consultant, connecting decision-makers in emerging technologies and services with the realities of their users. Over time she became obsessed with the question:

What if all the techniques of design thinking and user experience research were turned toward the human experience itself?

Today, Alexa works with leaders and with teams to identify and overcome obstacles, to gain awareness, to improve workflows, and to gain clarity. She consults on a project or retainer basis with in-house UXD/UXR/other teams who could use an outside perspective on their strategies. She is an excellent resource and coach for people entering the field of UXR. She also coaches individuals who want to redesign their lives or tackle sticky questions.